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How to Order

訂購流程
STEP 1: Create an account 登入/加入會員
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You have to either sign up an account or using Facebook's account to log in for your first time purchase

為了維護您的權益,第一次到自然食集購物時,請先加入會員或利用FB登入再開始購物

STEP 2 : Add product to cart將商品加入購物車
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Please do have a read on the product descriptions before adding to cart

選購時請詳讀商品內容及規格

STEP 3 : Review and Finalise Checking Out 確認訂單內容

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Click on the "Cart" icon right above the page. The cart box will be popping up and then proceed to click on the "View Cart" button. Next you will be leading to the Order Summary page. Please be sure to confirm adding the correct items, quantity and delivery methods. Please kindly noted that delivery charges may vary depending on the delivery address of your address

點選頁面右上方的購物車即可檢視您的訂購清單,請再次確認商品內容、數量及收取貨件方式。如點選送貨服務,頁面圖式的運費僅供參考,實際的運費將依據實際地點計算

STEP 4 : Receive Order Confirmation 收到訂單成立通知信件

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After you have checked out your items. You will soon receiving an order confirmation via email and WhatsApp as provided. Please note that this is not an acceptance of your order, but a confirmation that it has been received only. If you’ve received your order confirmation and have any concerns, please contact us and we will be happy to help you make modifications

完成訂單後,您將同時在電子信箱以及WhatsApp內收到訂單成立的通知信件。若您有任何訂購上的疑問,歡迎私訊粉絲專頁聯絡我們,或來電+6019-9864489|+6013-9834489與客服人員聯繫

STEP 5: Proceed to Make Payment 前往付款

Kindly proceed with the payment via your bank to the below bank account. After you've made the transfer, please update us by provide the bank receipt through WhatsApp. Your order will only be proceeded or delivered after full payment is received

付款方式:請選擇線上轉帳至以下戶口,匯款完畢隨後將轉帳明細表單據發送至其中的電話+6017-9509277|+6013-9834489以便核對

  • Account Name: PANG YOUR SIM

  • Account number: 1060 9880 1104

  • Bank Name: MAYBANK

STEP 6: Processing Order 收取貨件

Your payment has been approved and your order will be packed and prepared for either deliver or in-store pick up shortly
一旦確認付款成功,訂單人員將進行商品包裝。如選擇配送服務,商品會送達指定收貨地點

Payment Method 

付款說明

(1) Once your order has been placed an order confirmation will be sent to both email address and mobile phone provided at checkout. The order confirmation acts as an invoice and includes all relevant details

成功提交訂單後,您將同時在您的電子信箱以及WhatsApp收到訂單成立的通知信件

❈Each cuts of pork may have slight weight variable at times. There may be a minimal of  plus or minus cost to the total amount. Kindly note that the total amount shown on the cart may not exactly accurate as price will be based on the actual weight.

生鮮肉品皆為原肉裁切,規格定重均在些許正負差範圍,訂購清單所顯示的未必精準,價錢將以實際重量為準

(2) Kindly Proceed with payment via Bank Transfer:

 

  • Account Name: PANG YOUR SIM

  • Account number: 1060 9880 1104

  • Bank Name: MAYBANK

❈Once payment is made, please do share the bank receipt to us either via Whastapp or email to verify and confirm order.

確認訂單內容正確後,前往您的銀行支付平台採用線上付款至以上的戶口。匯款完成,請將線上單據發送至我們的WhatsApp以便核對

(3) You will then received the final confirmation notification of your successful payment. Kindly note receipt of full payment and complete, accurate order details must be received before we start processing your order

​付款經核實成功後, 訂單人員將立即為您處理訂單以備出貨。未完成的付款,請恕將一律視為廢棄的訂單

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